{"agents":[{"name":"Jonathan","avatarUrl":null},{"name":"Sarah","avatarUrl":"https://config.gorgias.io/production/RdOkb7oqJo6VXGNr/profile/Aa90l7EYmLb7JWor/f27f4e37-01e9-4ba1-bf1b-2c77acb29d7a.jpg"},{"name":"Wood","avatarUrl":"https://config.gorgias.io/production/RdOkb7oqJo6VXGNr/profile/Q9r0k7BMlLG2vg13/85962100-1b12-41e8-a68f-dc3d80d1601c.png"}],"isActive":false,"hasAvailableAgents":true,"hasActiveAndAvailableAgents":false}