{"agents":[{"name":"Rachel","avatarUrl":"https://config.gorgias.io/production/dY4gQxz4d12Wnv8l/profile/5KDM28BqXWG5x9aB/4248d630-14be-4577-ad32-dc37a45ae34f.png"}],"isActive":true,"hasAvailableAgents":true,"hasActiveAndAvailableAgents":true}